The Care Journey
What to expect at the Child Mind Institute
You’re not alone
Getting help for your child’s mental health or learning disorder can be confusing. What treatment is right for your child? What does the process of getting help look like? Here we provide a step-by-step overview of how treatment works at the Child Mind Institute.
Request an appointment
Once you’ve identified your child’s needs and familiarized yourself with our practice, its time to book an appointment. We are always able to evaluate new patients and make every effort to have your child seen as quickly as possible.
Your first phone call
During an intake call at the Child Mind Institute you will be asked to describe your concerns, your child’s treatment history and current medications they may be taking. Afterward, our intake coordinator will meet with our team to discuss your child’s unique needs and start designing the evaluation and treatment plan.
Login to the patient portal
Once you receive your email invitation, login to view your upcoming appointments, messages, and consent forms before your first appointment.
Prepare for your appointment
Kids experience less anxiety when parents explain what to expect from their first appointment. Read our guidelines for talking to kids of all ages.
Your first visit
Every child who comes to us will have a thorough evaluation before starting treatment to help us understand their individual needs. From this evaluation we will provide families with clear feedback and specific treatment recommendations.
Specialty treatment programs
In addition to our 1:1 appointments, the Child Mind Institute offers a range of specialty treatment programs covering everything from anxiety to bipolar disorder.
Ready to Get Started?
Request an Appointment
Please complete the form below or call us at 212.308.3118 to request an appointment. A member of our intake team will follow up with you.
Additional Resources
The Parents’ Role in Treatment
Parents may be asked to join their child’s therapy sessions, have one-on-one sessions with the therapist, or help kids practice skills between sessions.
What if Treatment Isn't Working?
Sometimes the first diagnosis isn’t accurate or complete. Other times a particular treatment doesn’t work because it isn’t the right choice or the child isn’t on board.
What if My Child Has Learning Issues?
Learning disorders are legitimate conditions that can be identified using different kinds of standardized tests. These measures show the ways that your child’s learning differs from their classmates and helps determine how to treat any weaknesses.
How to Get School Services
Educational and neuropsychological testing is often required to access special education services or accommodations in school, and it can help determine appropriate school placement.
Insurance Partners
Learn about the organizations we partner with to provide assistance in filing and managing claims.
Frequently Asked Questions (FAQs)
Find answers to the most frequently asked questions about the care journey at the Child Mind Institute.
